Terms of Service

Before you return a product, please take a moment to understand how our products are made. All our products are handcrafted by traditional craft persons in rural India, resulting in each product being unique and slightly different from each other.

Let's not think of an irregular weave or print or a stitch as a defect. Handloom by definition means a glorious uncertainty when it comes to uniformity.

In spite of these variables, at Chettinad Boutique we stand behind the quality of our products and we will replace the product free of cost if you are not satisfied with your purchase for any reason. Please read below our return & exchange policies before you return any item.

Please note that Exchange or Refund will not be made against the non-returnable items, unless there is a defect or different from its description

For more details please call us on our customer care number +91 7397374152 or e-mail us info@chettinadboutique.com

Refund Policy

Chettinad Boutique will exchange the returned items free of cost or issue a refund for the cost of the goods to the credit/debit card used for online shopping.

Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address if the pin code is out of pick up location.

Sale products are non-returnable. Exchange or Refund will not be made against a non-returnable item unless there is a defect or is different from its description.

Please ship to the following address:
Chettinad Boutique, 101, Gandhi Nagar 4th Main Road, Adyar, Chennai 600020

Claiming Refunds for Credit Card/Debit Card/Net banking or Paypal Transactions:

All refunds will be processed within 5 working days on receiving the product.

Privacy Policy

We value your privacy and your personal information is used for shipment purpose only. If you opt to receive product information mail from us please use the sign up form in contacts page.